James Paterek is the COO of Millbrook Support Services, Inc. – an organization that connects physicians, nurses, and other healthcare professionals with government agencies. It has a particular emphasis on Veterans Affairs. He’s also the CEO of Paterek & Company, which is a private consultancy firm with a focus on the Human Capital sector. All told, he’s been passionate about staffing, outsourcing, and similar topics for the entirety of his career – and he’s learned some important lessons along the way.
It doesn’t matter what type of business you’re running or even the industry that you’re operating in, recognizing that your employees will always be your most valuable asset is of paramount importance.
Consider the fact that according to one recent study, approximately 69% of employees say that they would absolutely work harder if they received more recognition. This, coupled with the fact that a higher quality corporate culture tends to lead to a 33% increase in revenue on average, helps to illustrate exactly why this topic is so key to a business’ current and future success.
But empowering employees isn’t just about praising the ones you already have. It’s a crucial part of attracting new ones, too. Another study indicated that about 46% of people say that company culture is hugely important when they choose to apply to a new company in the first place. A further 47% of respondents said that company culture as their driving reason for looking for work at all.
From the point of view of James Paterek, the message is clear: companies need to do more to make employees feel a part of something larger than themselves. Anyone working for a business is dedicating a significant part of their lives to furthering someone else’s vision – but the incentive to do that extends far beyond a simple paycheck.
Employees need to feel like they have the support they need to be as successful as possible. They need access to the types of tools that will enable them to do their jobs more efficiently and effectively on a daily basis. For some businesses, this will require a significant shift in the way they’re used to doing things – and that shift needs to come from the top.
Throughout his career, James Paterek has always made it a priority to recognize the people who helped get him to where he is today. This means listening to what they have to say and addressing any concerns they may have. This also means leading by example – never asking someone to do something that he himself would not be willing to do.
In an era where most industries are growing increasingly competitive all the time, it’s a pivotal lesson to learn. But it’s also a necessary one, especially as the next generation of workers will replace the Baby Boomers in record numbers over the course of the next ten years.